Privacy Policy

1. Introduction

Nizhoni Mind Psychiatry is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tele-psychiatry services.
By using our services, you agree to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, phone number, email, date of birth, and mailing address.
  • Health Information: Medical history, psychiatric evaluations, and treatment records.
  • Payment Information: Billing details, insurance information, and payment history.
  • Technical Data: IP address, browser type, device information, and website usage details.

3. How We Use Your Information

We use your personal information to:

  • Provide psychiatric consultations and telehealth services.
  • Schedule and manage appointments.
  • Process payments and insurance claims.
  • Respond to inquiries and customer support requests.
  • Improve our website, services, and security.
  • Send important service-related communications, including appointment reminders.

4. Who We Share Your Information With

We do not sell or share your personal information for marketing purposes. We may share your data only in the following circumstances:

  • Healthcare Providers: To coordinate care with other medical professionals.
  • Insurance Providers: To process claims and verify coverage.
  • Legal and Regulatory Authorities: If required by law or to comply with legal obligations.
  • Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., scheduling software, secure communication platforms), all of whom are bound by confidentiality agreements.

5. SMS Consent & Communication Policy

By providing your phone number, you consent to receive SMS messages from Nizhoni Mind Psychiatry related to appointment reminders and important service information. SMS consent is not shared with third parties or affiliates for marketing purposes. You can opt out at any time by replying “STOP” to any SMS message.

6. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You have the right to:

  • Request access to your personal information.
  • Correct any inaccurate or incomplete data.
  • Withdraw consent for non-essential data processing.
  • Request deletion of your personal data, subject to legal and medical record retention requirements.

8. Contact Us

If you have any questions about this Privacy Policy or need to update your information, please contact us at:
(505)-369-6303
info@nizhonimind.com